EIG is a company that owns over 80 hosting companies. Most of the companies that are owned by EIG have a poor reputation, I've read that many people have had issues with uptime, and some of the companies have poor customer service. Because of that, I recommend checking out alternate hosting companies that aren't owned by EIG. You can find a complete list of companies owned by EIG on their Wikipedia page here:
https://en.wikipedia.org/wiki/Endurance_International_Group